More information and support sources for blind iPhone and iPad users

Apple's accessibility team

If you need quick, expert help or advice with an accessibility issue, then Apple is there for you.
Call the accessibility team on  0800 0480754 from the UK at any time.
Why not add this number to your contacts now!

Alternatively the accessibility team can be contacted by email at accessibility@apple.com. If you use this route, be sure to give plenty of details, including your device model, the OS version you are using and your country. 

Apple User Guides

Apple publish full user guides for iPhone and iPad on the web. 

The web user guides for the latest iOS and iPadOS versions are  iPhone user guide on the web and iPad user guide on the web. Where relevant, you will find options to selectt earlier iOS or iPadOS versions on some pages in these guides. Locate the table of contents link by swiping right and then double tap for the contents list. Once you have located the table of contents, navigation is straightforward.  

Other resources from Apple

Apple has an accessibility support website that covers all aspects of accessibility on all Apple devices.

Apple Support has produced a brief video on VoiceOver basics that you might find helpful.

Other learning, support and information options you may find useful

You may find the free VOStarter app helpful while learning VoiceOver basics. It talks you through learning and practicing VoiceOver techniques.

 The AppleVis website is a rich source of information on accessibility on all Apple devices for blind and low vision users and also has user forums where you can ask questions and offer answers, if you wish. AppleVis also publishes Podcasts which you may find interesting.

If you live in Leicester, Leicestershire or Rutland, you can apply for Vista's Tech Together service which could put you in touch with someone to help you get started using your Apple or other devices or help you use them more fully. In other areas, local and national organisations may be able to provide assistance.

There are many websites offering instruction on VoiceOver in varying styles which may suit you better than this website.  Try some Google searches to learn what's available.

RNIB has a useful audio guide to the complete set of VoiceOver gestures which was published in 2017; although no longer a complete list, it remains a helpful guide. Please let me know if you spot an updated version.

The Google disability support team may be contacted about issues with Google products, which I assume includes Google apps for iOS. I haven't tested this yet.

Guide Dogs publishes a very comprehensive tech selector tool

Mailing lists for Apple accessibility tips and news

I have two mailing lists, one for learners and the other for trainers, to which I send occasional news, hints and tips. If you'd like to be included on one of these lists, please email me at blindiosuk@gmail.com. It isn't an automated system so just please let me know which list you would like to join. If you want to come off a list at any time please just email a brief request.

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